Privacy Policy.

Mettle Law is committed to protecting the privacy, confidentiality, and security of personal information entrusted to our practice. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws and our professional obligations under the Law Society of Ontario.

1. Collection of Personal Information

We may collect personal information when you visit our website, submit an inquiry, request a consultation, communicate with our office, or retain our legal services.

This may include:

• Your name, email address, telephone number, and other contact details;
• Information concerning your legal matter, including relevant parties, documents, and deadlines;
• Information necessary to assess potential conflicts or provide legal services; and
• Limited technical information associated with website use and communications.

2. Use of Personal Information

Personal information is collected and used for legitimate purposes related to the operation of our practice, including:

• Responding to inquiries and scheduling consultations;
• Assessing potential conflicts of interest;
• Evaluating prospective legal matters and providing legal services;
• Communicating with clients and prospective clients;
• Maintaining website functionality and security; and
• Complying with applicable legal, regulatory, and professional obligations.

Mettle Law does not sell personal information or use information submitted through its contact forms for unrelated marketing purposes.

3. Confidentiality and Disclosure

Mettle Law handles personal information in accordance with applicable privacy laws and professional confidentiality obligations.

Personal information may be disclosed where authorized, necessary for the provision of legal services, required or permitted by law, or otherwise consistent with applicable professional obligations.

Solicitor-client privilege is respected wherever applicable.

4. Website Forms and Electronic Communications

Information submitted through our website forms is processed and stored using Netlify and may be delivered to our designated email account through Google.

Access to submissions within Mettle Law is restricted to authorized personnel.

Our website uses HTTPS encryption and restricted administrative access. Reasonable safeguards are maintained to protect personal information against unauthorized access, disclosure, loss, or misuse.

While we take appropriate precautions, no electronic transmission or storage system can be guaranteed to be entirely secure.

5. Third-Party Service Providers and International Processing

Mettle Law uses third-party service providers, including Netlify for website hosting and form processing and Google for email services.

Personal information may be processed or stored outside Canada, where it may be subject to the laws of the jurisdiction in which it is processed or stored, including lawful access by foreign authorities.

Mettle Law takes reasonable steps to ensure that personal information handled by service providers is protected through appropriate privacy and security safeguards.

6. Cookies and Website Technologies

Mettle Law does not currently use third-party advertising trackers or website analytics tools.

Our website may use essential technical features necessary for its operation, security, and functionality. Any material changes to our use of cookies or tracking technologies will be reflected in this Privacy Policy.

7. Retention of Personal Information

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal, regulatory, and professional recordkeeping obligations.

When personal information is no longer required, it will be securely deleted, destroyed, or anonymized, as appropriate.

8. Access and Correction

Individuals may request access to or correction of their personal information held by Mettle Law, subject to applicable legal restrictions.

Privacy-related requests may be directed to our office using the contact information below.

9. Solicitor-Client Relationship

Submitting an inquiry, communicating with Mettle Law, or accessing this website does not, by itself, establish a solicitor-client relationship.

Representation begins only when Mettle Law agrees to accept the matter. Information provided by prospective clients will be handled in accordance with applicable professional obligations.

10. Changes to This Privacy Policy

Mettle Law may update this Privacy Policy to reflect changes in its practices, technology, or applicable legal requirements. The most current version will be published on this website.

11. Contact Information

For questions, concerns, or requests relating to this Privacy Policy, please contact:

Mettle Law
Attention: Rumneek Kaur Kharod, Barrister & Solicitor
Email: info@mettlelaw.ca
Telephone: +1 647-501-1514
Brampton, Ontario, Canada
Website: www.mettlelaw.ca